Service Desk Analyst English and Dutch

Job Description

Great opportunity for bilingual candidates - English plus Dutch.

Service Desk Analyst role in major international IT Services company in Prague. Our Client is expanding their international Service Desk team and is currently looking for candidates to provide 1st line internal user support across Europe.

You will serve as a point of contact for all IT related issues and will log, assign, escalate and monitor to resolution assigned issues and incidents according to agreed procedures and time lines.

Requirements

• Good verbal and written communication skills in English and Dutch are essential requirements
• Outstanding communication skills and excellent phone manners
• General knowledge of IT
• Customer care and support skills
• Reliable, organised and able to work with minimum supervision
• Ability to work in an open, fast international environment
• Genuine team player

Benefits

• Attractive compensation package
• International environment
• Great future career prospects
• Corporate benefits such as - meal vouchers, 25 days vacation, sport and social activities, personal training and developemnt program

You can be located anywhere in Europe - If you speak Dutch and English we would certainly like to hear from you. Our client will fly you over to Prague for interviews if you pass the telephone interview and a basic IT test. For more information please email your application and CV to alex@zeebra.cz.