Service Desk Agent Eng + Norwegian/Swedish/Danish

Job Description

Great opportunity for multi-lingual candidates - English plus Norwegian/Danish/Swedish.

Service Desk Analyst role in major international IT Services company in Prague. Our Client is expanding their international Service Desk team and is currently looking for candidates to provide 1st line internal user support across Europe, primarily to Nordic countries. You will serve as a point of contact for all IT related issues and will log, assign, escalate and monitor to resolution assigned issues and incidents according to agreed procedures and time lines.

Requirements

• Fluent in English and of the following languages: Norwegian/Swedish/Danish
• Outstanding communication skills and excellent phone manners
• General knowledge of IT
• Customer care and support skills
• Reliable, organised and able to work with minimum supervision
• Ability to work in an open, fast international environment
• Genuine team player

Benefits

• Attractive compensation package
• International environment
• Great future career prospects
• Corporate benefits such as - meal vouchers, 25 days vacation, sport and social activities, personal training and developemnt program